Contact us

Have questions or need assistance? We're here to help! Whether you're a user looking for support, an advertiser interested in our platform, or someone with feedback, our team is ready to assist you. Contact us through the form below or reach out via email.

For Advertisers & Business Partners

PrizeWish offers premium advertising opportunities to help you reach an engaged audience of users actively earning rewards online. Our platform provides unique advantages for advertisers looking to promote their products, services, or mobile applications.

Why Advertise with PrizeWish?

• Access to thousands of active users daily who engage with offers and complete tasks
• Highly targeted audience interested in earning rewards, making them more likely to engage with your offers
• Custom integration options - our platform is flexible and can work with your existing systems
• Multiple advertising formats: offerwall placements, featured offers, surveys, and app installs
• Real-time analytics and performance tracking to optimize your campaigns
• Competitive pricing models including CPA, CPI, and CPL options

Our technical team can seamlessly integrate with various affiliate networks, tracking platforms, and API systems. We support postback integrations, server-to-server callbacks, and custom conversion tracking to ensure accurate attribution and reporting.

If you're interested in becoming an advertising partner or would like to discuss custom integration opportunities, please contact us using the form below or email us directly at support@prizewish.com. We'll respond promptly to discuss how we can help you achieve your marketing goals.

For Users & Members

Thank you for choosing PrizeWish as your trusted rewards platform! We're committed to providing you with the best earning experience and ensuring you can redeem your hard-earned points without any issues.

Common Questions We Can Help With:

• Account Issues: Login problems, password resets, or account verification questions
• Points & Earnings: Questions about missing points, offer crediting, or point balance inquiries
• Redemptions: Help with PayPal withdrawals, gift card redemptions, or cryptocurrency payouts
• Offers & Tasks: Support with completing offers, surveys, or app installations
• Referral Program: Questions about referring friends and earning referral bonuses
• Technical Support: Website bugs, mobile compatibility, or browser-related issues
• Payment Delays: Following up on pending redemptions or payout status

Before Contacting Us:

Please check if your issue can be resolved through these quick steps:

• Review our FAQ section in your dashboard for answers to common questions
• Allow up to 24-48 hours for offers to credit automatically
• Check your spam folder if you're not receiving emails from us
• Clear your browser cache and cookies if experiencing technical issues
• Ensure you've met all minimum requirements for redemptions

If you still need assistance, please fill out the contact form below with as much detail as possible. Include your username, a clear description of your issue, and any relevant screenshots if applicable. Our support team typically responds within 24-48 hours during business days.

We value your feedback and suggestions! If you have ideas on how we can improve PrizeWish or want to report a bug, we'd love to hear from you. Your input helps us create a better experience for all our users.

Response Times

We strive to respond to all inquiries as quickly as possible. Here's what you can expect:

• General Inquiries: Within 24-48 hours
• Technical Support: Within 24-48 hours
• Payment Issues: Within 24-48 hours (priority support)
• Business Partnerships: Within 48-72 hours

Please note that response times may be slightly longer during weekends and holidays. We appreciate your patience and understanding.